Customer Survey

go to Home page | go to Contact page

Thank you for taking our customer survey. Your feedback is important to us.

*(Required Field)

Company Name:

*Your Name:   Title:

*Email:

Phone:   Fax:


SERVICE:
1=strongly disagree   3=neutral   5=strongly agree
1. Your order was processed accurately
1   2   3   4   5

2. Your questions were answered promptly
1   2   3   4   5

3. Your calls were returned promptly
1   2   3   4   5

4. SIC Customer Service Rep was helpful
1   2   3   4   5

5. SIC Customer Service Rep was considerate and polite
1   2   3   4   5

QUALITY:
1=strongly disagree   3=neutral   5=strongly agree
6. SIC Product quality is up to your standard
1   2   3   4   5

7. SIC quality personnel controlled the containment of non-conforming parts
1   2   3   4   5

8. Specifications of client were met
1   2   3   4   5

DELIVERY:
1=strongly disagree   3=neutral   5=strongly agree
9. Materials were packaged in a manner that prevented damaging
1   2   3   4   5

10. SIC delivered as promised (guaranteed/assured)
1   2   3   4   5

11. SIC rushed orders at customer's request
1   2   3   4   5

QUOTING:
1=strongly disagree   3=neutral   5=strongly agree
12. Quotations were completed in a timely manner
1   2   3   4   5

13. Quotations were well-defined and easy to understand
1   2   3   4   5

14. Quotations were priced reasonably
1   2   3   4   5

OVERALL:
1=very unsatisfied   3=neutral   5=very satisfied
15. How would you rate your overall satisfaction with SIC?
1   2   3   4   5

1=not likely   3=neutral   5=very likely
16. How likely is it that you would recommend SIC?
1   2   3   4   5

Comments or concerns:


Please type the word
SUPERIOR
in the space below: